The issue of protecting lone workers is by no means a new one. What is new, however, is how common lone working is becoming, and the range of technological solutions we have available to help protect lone workers, from fall detection devices to satellite communication phones.
However, with so many different options available, it can be challenging to know which solution is best for your business. Here are some key considerations when choosing a lone worker solution.
Identify your specific lone worker risks
The first step in choosing a lone worker solution is to understand the specific risks faced by your lone workers. Are they exposed to physical risks, such as violence or injury? Are they working in isolated areas where communication breakdowns may occur? Are there specific health and safety regulations that need to be met? Once you have identified the relevant risks, you can begin to look for a solution that meets those specific requirements.
Take a look at the available solutions
There are a whole host of different types of lone worker safety solutions available, each with its own set of features and benefits. Some solutions offer basic GPS tracking and check-in functionality, while others incorporate advanced features such as automatic alerts, two-way communication, a lone worker alarm, and man-down detection. Consider which features are most important to your business and your lone workers, and look for a solution that provides those features.
Consider ease of use
A lone worker solution is only effective if your lone workers feel capable enough to use it regularly. Therefore, you’ll want to consider the ease of use of any solution you’re considering, and how likely it is that your employees will be willing to adopt it.
Look for a solution that’s highly intuitive, and that can be easily integrated into your lone worker’s daily routines. Consider providing training and ongoing support as well, to ensure that your lone workers are comfortable and confident using the solution.
Ensure the solution meets legal requirements
Depending on your industry and location, there may be regulatory requirements that dictate the minimum safety standards for lone workers. You’ll want to ensure that any lone worker solution you choose meets and exceeds these requirements. This may include features such as regular check-ins, automatic alerts, and the ability to summon specialised emergency assistance in remote areas.
Choose a solution with a reliable support network
Finally, you’ll want to choose a lone worker safety solution that’s backed by a reliable support network. Look for a provider that offers ongoing technical support, regular software updates and maintenance, and a dedicated customer service team. This will ensure that your lone worker solution remains effective in the long run, and that any issues or concerns can be addressed promptly.
Choosing a lone worker solution requires careful consideration of the specific risks and needs of your lone workers, as well as the features, ease of use, legal requirements, and support network of any solution you are considering. By taking these factors into account, you can choose a comprehensive solution that will effectively protect your lone workers, providing peace of mind for both your employees and your organisation.
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